Privacy policy.
We value your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services at Happy Haitian Commodity House. Our aim is to be transparent about the data we handle and to ensure that your information is protected throughout your experience with us.
Information we Collect
At Happy Haitian Commodity House, we collect personal information including your name, email address, phone number, billing and shipping address, and payment details when you place an order or subscribe to our newsletter. Payment information is processed securely through trusted third-party payment processors to ensure your data's safety. This information helps us provide, personalize, and improve our services for an authentic and seamless experience with our traditional Haitian products.
How You Use the Information
At Happy Haitian Commodity House, we use the information you provide to process your orders efficiently and ensure timely delivery. Additionally, with your consent, we may send updates or marketing emails to keep you informed about new products, special offers, and promotions. You always have the option to opt out of these communications at any time. We also analyze data to improve our website and services, enhancing your overall experience with us.
Shipping and Returns
Each shipment is carefully processed to ensure product quality and timely delivery.
Once a product has been opened, returns are not accepted. We encourage customers to inspect products upon delivery.
Refund requests must be made within 48 hours of placing the order. After this period, no refunds will be issued.
We do not provide refunds for products opened or used beyond the stipulated timeframe.
Thank you for choosing Happy Haitian Commodity House, where authentic flavors and quality are our promise.